If you’ve ever used a ride share app, bike share, or delivery app, you’ll understand the struggle this week’s guest is trying to solve. Adam Simkin is the COO and VP for autofleet.io, and has been trying to improve the most frustrating part of the app experience: "estimated wait times". As the demand for these services grows, so does the expectation. Customers want short, reliable, and accurate wait times but as Adam admits, this is still a bit of an "unsolved problem". With so many variables, and many competing apps, there is still a lot of work for Adam and his peers to do to improve the experience not only for clients but also drivers/vehicle owners. Find out how far we’ve come, and what the predictions are for the future (autonomous cars?) in this week's podcast!