Ed chats with Steve McLeod, the founder of Feature Upvote, a service that allows customers to suggest and upvote ideas for products. At the recent Geomob Barcelona and Berlin events we used the service to vote for best speaker at Geomob events. They also explore the challenges of gathering feedback, distinguishing between different types of feedback, and overcoming language barriers. Steve shares advice for managing feedback and making customers feel listened to.
Relevant links:
On the Geomob podcast every week we discuss themes from the geo industry, interview Geomob speakers, and provide regular updates about our own projects.
The Geomob podcast is hosted by:
Host Ed Freyfogle
Ed Freyfogle, co-founder of OpenCage
Host Steven Feldman
Steven Feldman, of KnowWhere Consulting
Host Alastair Graham
Alastair Graham, freelance geospatial/earth observation consultant.